SHIPPING & RETURNS
Once you place your order and received, unless item is damaged there will be no refund.
If you receive an incorrect item from what you ordered, Mind Body Soul Balancing will refund item once item is returned undamaged, unopened and not used, with Mind Body Soul Balancing paying return postage.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the world.
When you place an order we have a flat rate of $15.
We use Australia Post for all deliveries, which has a registered number so we can track orders.
Please also note that the shipping rate many vary due to weight.